Online Faxing – The Basics

Online faxing is actually a very simple procedure and most of the hard work is carried out by your account provider.  They will take care of all of the necessary formatting issues so that you can send and receive faxes to and from other online fax numbers and also traditional fax machines.

How Does Online Faxing Work?

When you send an online fax you will first need to scan the paper document into your computer and save it in a standard file format such as DOC, PDF, TIFF or JPEG.  You would then log in to your account and select the file you want to send and also the destination number.  Once you have clicked on submit your online account provider will take care of converting this electronic document file into a format that can be transmitted over the Standard Telephone Network so that it can be read and received by traditional fax machines.  When you receive a fax in your online account this process will happen again (in reverse) and the fax would be converted into an electronic file that would appear in your online fax account just like an email.

What does Online Faxing Cost?

Costs vary across the different online fax services available, but in general you could expect to pay around $12 to $16 per month for a standard online fax plan.  You do need to watch out for hidden costs that can push the prices up higher than you expected though.  This can include overage fees if you go over the agreed account limitations on sent/received pages (usually around 500 per month) or fax online storage (around 30 days maximum).

Security

You do need to think about the security of your online fax account if you regularly send private or confidential faxes.  Make sure you check that the account provider has a good security policy in place and adequate encrypted SSL software.

Cheap and Convenient Online Faxing with Fax2mail

Online faxing is a cheap and convenient way to send and receive faxed documents.  The UK based company Fax2Mail provides a versatile and functional Internet faxing service that enables you to send and receive documents to conventional fax numbers, online fax accounts and also email addresses.

Top Features

Fax2Mail offers a number of competitive features that provides both businesses and individuals with a professional level online faxing service.  These include:

•             Email Compatibility – Fax2Mail is fully compatible with both email clients and web based email accounts.  This means you can quickly and easily send faxes to email accounts and emails to fax numbers.  It is very easy to send a fax through your email inbox. All you need to do is add the suffix ‘@fax2mail.com’ to the fax number and type it into the ‘To’ field.  You can also add multiply fax numbers in this field as well, by typing them in one after another and separating them each with a semicolon.  Then you can either type your fax message into the main body of the email, or you can add a document to the email as a file attachment, then you just click on ‘Send’.  This will then divert your fax to the Fax2Mail server gateway where it will automatically be converted into the correct format for faxing and then delivered on to the destination number.

•             Via Website – you can also send and receive faxes by going online and logging into your Fax2Mail private account.  This will enable you to manage all of your incoming and outgoing faxes and these will be stored automatically in your account for up to 30 days.  The main benefit of using the website to send and receive faxes is that it can be accessed from any web enabled computer, laptop or mobile device (cell phones, Blackberrys, PDAs etc). This will give you access to your faxes when you are away from your office or on the move.

Customer Support

Fax2Mail provide free technical support for all of their customers and you can speak to an experienced advisor by telephoning 0870 114 1140 (Mon to Fri 9am to 5:30pm) or you can email the helpdesk on support@fax2mail.eu.com.  There is also a lot of support available through the website. This can help you to find quick and easy answers to many of the common queries with online demos, user guides and FAQs available for you to browse through.

Price Plans

There are a number of price plan options available with Fax2Mail so you should find something to suit your individual budget.  You can choose from monthly or annual subscriptions.  The basic 0800 number package offers your customers with a free number to fax you on and costs you just £10 per month (with a £10 set up fee).  You will need to cover the costs of incoming and outgoing faxes from an 0800 number and sent faxes from this number cost £0.10 each and received faxes £0.05 each.